Frequently Asked Questions (FAQ)

Welcome to Charis Skin Care and Beauty’s FAQ page! We’re here to make your shopping experience as smooth and enjoyable as your skin will be after using our products. If you don’t find your question here, feel free to reach out—we’re always happy to help.

Frequently Asked Questions (FAQ)

What makes Charis Skin Care and Beauty products unique?

Charis Skin Care and Beauty blends nature and science to deliver radiant results. Our products are made with high-quality, dermatologist-approved ingredients and are designed to nourish, brighten, and rejuvenate your skin—while keeping your beauty routine elegant and simple.

Are your products safe for sensitive skin?

Yes. Our formulations are designed with gentle, skin-loving ingredients that suit all skin types—including sensitive skin. However, we always recommend doing a patch test before trying any new product.

Are your products cruelty-free?

Absolutely! At Charis, we love our furry friends. All our products are cruelty-free and never tested on animals.

Do you offer vegan products?

Yes, many of our products are 100% vegan. Check each product page for vegan labels and full ingredient lists.

Where are your products made?

Our products are proudly formulated and made in the USA, ensuring quality, consistency, and safe standards in every bottle.

How long will it take to see results?

While some users notice immediate hydration and glow, optimal results—like even skin tone and improved texture—typically appear within 2 to 4 weeks of consistent use.

How do I place an order?

Simply browse our collections, add your favorites to your cart, and check out securely through our website. Need help? Contact us—we’re happy to assist!

How long does shipping take?

We offer fast, reliable shipping across the U.S. Orders are processed within 1–2 business days and typically arrive within 3–7 business days. You’ll receive a tracking number once your order is on the wa

Do you ship internationally?

At the moment, we only ship within the United States. We’re working on expanding globally soon—stay tuned!

What is your return policy?

We want you to love every Charis product. If you’re not fully satisfied, you may return unopened or gently used products within 14 days of delivery. For more details, please visit our Contact Us page.

Can I change or cancel my order after placing it?

We process orders quickly, but if you need to make a change or cancel, contact us within 1 hour of placing your order. We’ll do our best to accommodate your request.

How do I contact customer support?

You can reach us via email at sales@chariskincarebeauty.com or through our Contact Us page. We typically respond within 24–48 hours.

Still have questions?

We’re always here for you. Whether it’s product advice, skincare tips, or help with your order, don’t hesitate to connect with us!